Customer service/work ethic curriculum, training, book, blog

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Call Center: A Focus on Customer Service

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Online Course - The I.P.A.D. Concept

Enhance customer service skills and awareness of business impact and personal brand. The I.P.A.D. Concept and The Vowels of Customer Service are highlighted in this course. Learners will assess their individual customer service skills during this course. Send inquiries on the CONTACT US tab. Thank you!

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