I love music!  When you put lyrics to music it can produce a memorable experience.  Michael Jackson’s song ‘Man in the Mirror’ is so profound and can be applied to a plethora of situations.  Let’s apply this song to your work ethic and customer service:  (Humor me,,,, stand in the mirror, look at yourself and think about your work ethic and customer service skills and sing the following)

I’m starting with the man in the mirror

I’m asking him to change his ways

And no message could have been any clearer

If you wanna make the world a better place

Take a look at yourself and make a change

Come everyone!  We’ve got to do better in the workplace.  Let’s not be lazy in the workplace.  When we interviewed for that job we dressed up, arrived on time and tried our best to convince the company that we would be a ‘good fit’.  But when we get the job, we slack up on our commitment- we don’t honor our work schedules, we are not a team player.  We are better than this!  We are CUSTOMER SERVICE!  We serve a great need to society.  So let’s not brush off our customers, treat them with respect.  Look in the mirror and MAKE THAT CHANGE!

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