If you know of a friend or family member who lacks a solid work ethic or struggles with professionalism, please give the gift that grows! Call Center: A Focus on Customer Service provides best practices on enhancing one’s work ethic and customer service skills. It is an easy read with practical ways to more success in the workplace. Also a great resource for someone entering the customer service/call center industry for the first time. Managers and supervisors – you are not left out! A therapeutic read for those in management or a nice motivational book for your employees. Check it out!
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